Income Tax Assistance

2020 Tax Preparation Assistance

COVID-19 UPDATE (3/25/2020)

You now have until July 15, 2020 to file and pay your taxes. Tax preparation assistance at CVOEO has ended for this year due to health concerns.

Another option to file your taxes for free is to use  If you need help navigating this online service, please call our VITA Site Coordinator, Michael McClintock, at 863-6248 ext. 731. 

If you only need to file a Rent Rebate or Homestead Property Declaration, you may be able to file on-line at  If you are interested in waiting to file these forms and have Travis Poulin assist you, call for an appointment when our office reopens; 863-6248 ext. 736.


Get free tax preparation assistance thanks to the VITA program. Before you go ahead and schedule an appointment, take a look at the eligibility criteria to make sure that you're eligible! 




  • WHO IS ELIGIBLE: See Eligibility Criteria
  • WHEN: Between February 1, 2020 and April 14, 2020
  • HOURS: Mon-Th: 9am-4pm | Tu/Th: 5:30pm-8:30pm | Sat: 10am-3pm
  • WHERE: CVOEO office, 255 South Champlain St., Burlington
  • HOW TO SCHEDULE: For Burlington Call 2-1-1, For Middlebury call (802) 388-2285, For St. Albans call (802) 527-7392
  • RENTERS REBATE: See this document


About the Volunteer Income Tax Assistance Program (VITA)

Community Action runs an extraordinarily successful VITA program, working closely with the IRS, United Way, AARP, Age Well, Champlain College, St. Michael’s College, local translators and the VT State Tax Department. VITA is a federally funded program that offers free tax help for low-to-moderate income taxpayers, elderly taxpayers and military personnel and their families.
Students from Champlain College and St. Michael’s College are granted college credits for participation in the program. Last year, more than $2.1 million in federal and state refunds and credits was returned to the Vermont community as a result of volunteer tax preparers working with individuals and families at Chittenden, Addison and Franklin/Grand Isle Community Action.



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CVOEO addresses fundamental issues of economic, social, and racial justice and works with people to achieve economic independence.


Serving more than 10,000 households annually,
impacting the lives of over 23,000 individuals